Discover how Lava Automation transforms businesses through real stories from our clients. See the impact of streamlined workflows and efficient growth in their own words.
"I started using VAs in about 2020 to help run my back office, non-licensed types of essential tasks. Today in 2023, we currently have 11 virtual assistants. They've allowed me to scale my business at an incredible pace. If you don't have a virtual assistant or have never used one before or have not talked with anybody at the Lava Automation team, I highly encourage you to pick up the phone and contact them. I think you'll be really, really happy you did." Ryan Reynolds, Owner, Grimes Insurance Agency
“I'm very slow to bring on new technology to the agency. Three years ago, I hired Lava Automation. If you were to start over from scratch today, the first thing that I would do is hire Lava Automation. They understand the language. They understand our team culture. They understand exactly what we're doing here. There is nobody better out there than Lava Automation.” Daniel Seong, President, Great Park Insurance
"We are seeing the positive impact that Lava Automation Systems is having on our company. First, we are seeing an increase in new business quotes and the way that new business process is being handled is much more efficient and much more effective than it was before." Brandi Nagel, Office Manager, Family Insurance Services
"The smartest thing I did in 2022 for my business was hiring a virtual assistant. He's made us so much more efficient, and he's made me a much more productive agency owner. I highly, highly recommend Lava Automation to anyone that feels like they need to duplicate themselves or needs that extra time" Kim Matthews, Owner, Associated Insurance Services
"On the prospect side, it has saved me hours of time because I was spending a ton of time collecting data from the customers. The data is happening automatically with them where I'm not having take all that information. Also, the task list being automated where I don't have to remember to when to call, when to text, when to email them. It's just happening automatically and reminding me to do those things. That has saved me a ton of time and sell more." Niki Henley, Owner, Extra Mile Insurance Solutions
"About a year and a half ago, I started wanting to find out about automation. I started doing some research. I stumbled across Lava Automation. I stumbled across Lava Automation. It blew my mind and has been a major game changer for the agency. Without doubt it's doubled our premium." Jeannette Lawrenson, Owner, Florida Best Quote
"We've had our virtual assistant with Lava Automation for about two years now. He helps out with sales, quote new personal lines business. create a prospect in our management system. Once a policy is issued, a task is set for him. He'll make sure that the applications are signed and attached. He'll send out requests for Google reviews. Our VA has a great work ethic. I could not imagine running this business without him. So I highly recommend having a virtual assistant and also working with lava automation." Daniel Rohrbaugh, Owner, Raleigh Insurance Group
"If you're looking for virtual assistants, Lava Automation is the place to go. We've been working with them for about three years. We actually doubled our goal that we expected from the amount of business she would bring in in 2022. Overall, working with Lava Automation has been a great experience." Jon Goldenberg, President, Aspen Insurance Agency
"We can follow our CSRs to ensure that our service pipeline is being followed as far as non-pay cancellations and claims. And then we've implemented a personal and commercial lines renewal process where we have a touch point with every client. If you're looking to build out your processes this year, I'd strongly recommend you reaching out to Lava Automation." Kali Dewitt, DeWitt Insurance Group
"I highly recommend Lava Automation for anyone looking to expand their team with talented virtual staff. Their expertise has been invaluable, and I'll definitely continue using their services for years to come. Moving forward, I will be utilizing Lava Automation CRM automation design and support services. This is very exciting, because I know that LAVA is the best in its field." Andy Goetz, LTC Specialists
"We partnered with Lava in January of 2019, and our business has really skyrocketed since. We started with about $8 million in written premium at the time, and now we're sitting at about $46 million written premium. So that is all new business. It's not acquisitions. And we're even accelerating that growth rate here in 2024." Mark Rodger, Trailstone Insurance