Your Growth Is Our Mission

Meet Lava

We help businesses grow with less overhead and more automation. Our mission is to give you the tools, systems, and support to scale, without burning out your team.

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Built to Make Scaling Easier

How We Work for You

We bring the strategy, systems, and structure growing agencies need to scale. Our automation services and trained talent are purpose-built to save you time, boost productivity, and help your team stay focused on revenue-driving work.

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What We Believe Drives How We Work

Our Values

Our core values guide every decision, interaction, and solution we deliver. They define the Lava culture, and the kind of partnerships we build with businesses like yours.

Collaborative Communication

We believe alignment, transparency, and clear communication unlock the best results, for our team and for yours.

Relentless Customer Success

We don’t just support clients, we drive results. Your success is the benchmark of our performance.

High Integrity

We do what we say and own what we do. Trust and accountability are non-negotiable.

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More Insight Into the Company

Why We Do What We Do

When Lava was founded, our mission was simple yet powerful: to empower agency owners and front-line staff by combining automation and virtual support to simplify routines, eliminate busywork, and reclaim time for what matters most.

We started by working directly with insurance agencies to solve real problems, inefficient workflows, inconsistent client follow-up, and stretched teams.

Over time, our blueprint-based systems and personalized coaching helped agencies scale faster, improve retention, and operate more predictably.

Above all, we believe technology should serve people, not the other way around. We’re committed to creating tools and processes that keep team dynamics and efficiency at the core, so your agency can work smarter, not harder.

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What Our customers are saying

“Partnering with Lava changed everything. We went from struggling with clunky, homegrown automation to a fully integrated CRM and VA setup that doubled our premium in one year. The team at Lava just gets it, and they helped us move fast.”

Ross Bennett, VP at Heaton & Bennett Insurance

“The smartest thing I did for my business was hiring a virtual assistant through Lava. After the first 60 days of training, it completely changed how we work. I’m more productive as an agency owner and our whole team runs more efficiently.”

Kim Matthews, Owner, Associated Insurance Services

“From day one, Lava’s team matched me with VAs who were the right fit and got them trained fast. It’s freed me up to focus on growth while they handle the daily tasks. Communication has been seamless, Lava’s a long-term partner for us.”

Andy Goetz, Founder, LTC Specialists

Sales Team

Get to know the team that helps you explore how automation and virtual assistants can transform your agency. They're here to answer your questions and guide you toward the right solution, before you ever sign on.

Johnny Walker

Sales Director

Celina Marquez

Assignment Strategist

Mike Walker

Assignment Strategist

John Lares

Assignment Strategist

Leadership Team

Meet the team responsible for the vision, service delivery, and support that power our automation and VA solutions.

Austin Moorhead

CEO/Founder

Darek Chojnacki

Fulfillment Director

Niccole Peeler

Customer Success Director

Perry Olson

IT Director

Ready to Transform Your Agency?

Leverage Automation & Virtual Assistants Today

You don’t need more apps, you need a proven process. Lava combines automation, virtual assistants, and hands-on coaching to streamline your operations, increase capacity, and help your team focus on what matters most.

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