How much does a virtual assistant cost?

Most agencies pay $14/hour for a work-from-home VA or $15/hour for in-office placement. We have a 6-month minimum commitment, and all VAs go through custom onboarding and training tied to your team’s workflows.

For CRM and Automation services, payment is due upon contracted date.

On the other hand, we require a 2-week advance for VAs recurring every 2 weeks. This equates to 26 billing periods over a year instead of 24.

Do I have to sign a long-term contract?

We keep things simple with a 6-month minimum for virtual assistant placement. After that, most agencies continue month-to-month as they grow. CRM setup projects are one-time costs with optional add-on support available.

INDUSTRY LEADING SECURITY

Data Security That Protects Your Business and Your Customers

Lava Automation protects your systems and sensitive data through documented controls, restricted access, and SOC 2-aligned processes. Security is enforced across people, devices, and workflows so support work happens inside clear boundaries from day one.

Our SOC 2-audited framework verifies that safeguards are designed, followed, and monitored over time. This allows your team to scale operations without introducing unnecessary risk or uncertainty around how data is handled.

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A LOOK INSIDE OUR SECURITY

What's Included in Lava Automation's Security Framework

Each layer of our security system is designed to safeguard your data, protect client information, and maintain compliance with leading standards.

24/7 Threat Detection & Prevention

Our Endpoint Detection & Response (EDR) tools run around the clock, backed by weekly vulnerability scans and patch management, so risks are identified and resolved before they can impact your business.

Strong Access Controls

Least-privilege access ensures employees only see the systems and data they need.
Role-based permissions and VPN-secured connections add another layer of protection.
Badge access safeguards our physical locations.
Password policies are enforced to industry standards.

Secure Data Handling

We use enterprise encryption standards to safeguard information, whether it's stored, transmitted, or being processed.

Hard drive encryption protects devices.
Secure file sharing keeps collaboration safe.
Backup and recovery protocols ensure continuity.

Vendor & Compliance Management

All third-party vendors undergo risk reviews and sign data protection agreements that meet Lava Automation's strict standards. We're SOC 2 Type 1 certified and pursuing SOC 2 Type 2, further proving our commitment to compliance.

Incident Response You Can Trust

If an issue ever arises, our documented incident response plan is activated immediately:

Contain the threat and secure affected systems.
Investigate the root cause and take corrective action.
Notify clients and regulators when required.

WHAT BUSINESSES ASK US MOST

FAQs

This section answers the most frequent security questions businesses ask before partnering with us. If you don't see your question here, just reach out, we're happy to walk you through it.