What Lava's Managed IT Service Covers and What It Costs

Most businesses evaluating managed IT providers ask the same two questions before making a decision. What does it actually cover? And what does it cost?

Those are the right questions. A managed IT service that looks comprehensive in a proposal but leaves critical gaps in your actual security infrastructure is not a good investment, regardless of the price. A managed IT service priced so high that the cost outweighs the protection it provides does not make sense either.

At Lava Automation, we built our managed IT service around the specific needs of growing businesses handling sensitive client data. Every component is included under one SOC 2 certified partnership at a flat per-seat rate with no hidden fees and no long-term contracts required.

By the end of this article, you will understand exactly what is included, what it costs, and whether Lava is the right managed IT partner for your business.

What Lava's Managed IT Service Actually Covers

Lava's managed IT service is a fully managed enterprise-grade IT and cybersecurity solution deployed inside your existing operation.

Here is what is covered:

• Endpoint protection — every device connected to your network is monitored and protected continuously
• Identity and access management — who has access to what inside your systems is controlled and revoked with a defined process
• Backup and recovery — your data is backed up on a defined schedule, and recovery is tested
• Phishing defense — email security is configured and maintained to catch phishing attempts
• Real-time threat response — active monitoring identifies and responds to threats as they emerge
• 24x5 user support — your team has direct access to IT support five days a week

Everything is deployed, monitored, and managed by Lava. Your team does not manage a single vendor, maintain a single configuration, or troubleshoot a single endpoint.

What Each Component Does for Your Business

Understanding what is covered is one thing. Understanding why each component matters for your specific operation is what makes the investment decision clear.

• Endpoint protection closes the most common entry point for security breaches. Without active monitoring, a single compromised device can expose your entire client database before anyone realizes something is wrong.
• Identity and access management addresses the credential vulnerabilities that most growing businesses have accumulated. Former employees with active credentials and remote employees accessing sensitive files from unmonitored devices are all closed systematically.
• Backup and recovery is the component most businesses assume they have covered until they need it. Lava configures and tests your backup infrastructure so recovery is measured in hours.
• Phishing defense protects the entry point responsible for more than 90% of successful cyberattacks. Lava keeps your email security current and actively monitored.
• Real-time threat response means your infrastructure is being watched around the clock. Threats are identified and contained before they become disruptions.
• 24x5 user support means your team has somewhere to turn when technology problems surface during the workday without those problems consuming your time or theirs.

To understand why SOC 2 certification matters when evaluating a managed IT provider, read: What Is SOC 2 and Why Should Your IT Provider Be Certified?

What Lava's Managed IT Service Costs

Lava's managed IT service runs at $150 per seat per month with every component included at that rate.

For context, a single significant security incident typically costs a small business more than $100,000 in legal exposure and client notification. A single extended downtime event costs between $8,000 and $15,000 per hour in lost productivity.

The per-seat investment at $150 per month lowers both risks from your operation entirely.

What Your Operation Looks Like With Lava's Managed IT Service in Place

Your team logs in every morning, and every device connected to your network is being monitored. Your email security is current and actively filtering threats.

When an employee leaves the organization, their credentials are revoked the same day through a defined offboarding process.

Your client data is backed up on a defined schedule, and the recovery process has been tested. You know it works because Lava tested it.

When a technology problem does come up during the workday, your team contacts Lava's support directly. The problem gets resolved. Your team gets back to work.

You are not managing IT vendors. Lava owns all of it, so your team stays focused on the work that grows your business.

Who Lava's Managed IT Service Is Built For

Lava's managed IT service is built for growing businesses that handle sensitive client data and need enterprise-grade IT and security infrastructure without the overhead of managing it internally.

It is the right fit if:

• Your business handles client data that would create legal or reputational exposure if compromised
• Your current IT situation is reactive, and problems get addressed after they occur
• You have grown past informal IT management, but have not yet built the internal infrastructure to replace it
• You want one accountable partner managing your full IT and security infrastructure

What Building Your IT Infrastructure With Lava Looks Like

What does it cover and what does it cost? Now you have both answers.

Lava's managed IT service covers endpoint protection, identity and access management, backup and recovery, phishing defense, real-time threat response, and 24x5 user support under one SOC 2 certified partnership at $150 per seat per month. Everything is deployed, monitored, and managed by Lava.

The businesses that delay the managed IT decision are just deferring the cost of an incident that becomes more expensive the longer the infrastructure gaps remain unaddressed. One phishing attack. One compromised credential. One untested backup that fails when it matters most.

The next step is a 30-minute demo where we review your current IT environment, identify the gaps, and show you exactly what Lava would deploy inside your operation.

Book a demo to see what we would build inside your business.

Frequently Asked Questions

What does Lava's managed IT service include?

Endpoint protection, identity and access management, backup and recovery, phishing defense, real-time threat response, and 24x5 user support. Everything is deployed and managed under one SOC 2-certified partnership.

How much does Lava's managed IT service cost?

Lava's managed IT service runs at $150 per seat per month with all components included.

Is Lava's managed IT service SOC 2 certified?

Yes. Lava operates under a SOC 2 Type 1 certified infrastructure with security controls, data handling practices, and operational processes independently audited and verified against established security standards.

Does Lava's managed IT service require a long-term contract?

No long-term contract is required. The service runs at a flat per-seat monthly rate with all components included.

How quickly can Lava deploy managed IT services?

Most deployments are fully live within 30 to 45 days, covering endpoint deployment, access control configuration, backup setup, and staff orientation.